Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals. Providing exceptional service throughout the customer's experience. Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process. Communicating effectively both in-person and over the phone to discover the customer’s motivation to sell their car and follow up with customers still deciding. Serving as an advocate for CarMax by sharing what makes us the smart choice. Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that. Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered. Collecting and transcribing data in order to accurately input information for the appraisal offer. Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback. Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour. Building and maintaining strong relationships and demonstrating excellent teamwork. Ability to follow up and re-engage with customers to stay in continuous contact with them. Deliver exceptional customer service. Read, interpret and transcribe data in order to maintain accurate records. Multi-task in a high energy, fast-pace work environment. Speak and listen effectively when dealing with internal and external customers. Complete CarMax provided training and attend scheduled meetings. Working Conditions: Pleasant but busy at times noisy sales floor. Requires walking, bending or standing for extended periods of time. Ability to work outdoors or in any inclement weather for several hours. Flexible work hours with shifts that may include nights, weekends, holidays. Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store). Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
...on a course basis each term. Salary Range for Adjuncts teaching in this academic area is $500.00 - $3,750.00 per course. The Theatre and Performance Studies (TAPS) program Production Manager is responsible for the performance of a variety of managerial, supervisory...
...Agility Partners is seeking a qualified IAM Analyst - Expert to fill an open position with one of our clients. This is an exciting opportunity to lead the execution of Separation of Duties (SoD) controls and contribute to the maturity of Identity and Access Management...
Were Atomicdust. And if youre a senior-level designer with experience creating memorable, effective user experiences on the web and in... ...re looking for someone to work as part of our team to create brands from scratchand then use design and technology to bring those...
...A Brief Overview Responsible for the education, training, program administration and general... ..., professional affiliations and research. Delivers training independently or in... ...Complies with established department policies, procedures and regulations and with hospital...
...Job Description JOIN THE KRAPF TEAM! We're hiring Monitors for our teams serving the Palisades School District ! Enjoy profitable, part-time afternoon employment... ...attitude, and flexible to take on a part-time bus monitor job, this is the career for YOU ! Earn $1...