Get to Know Us Ken Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him. That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force today. Sierra Nevada became a cornerstone for innovation, sustainability, and community care. We are committed to fostering a culture of inclusion, believing that diversity in all its forms makes us stronger. We continuously push boundaries in brewing, sustainability, and outdoor activities. Get to Know This Role As the Site Brewery Experience Brand Manager, you will manage and execute the guest experience strategy at SNBC. Your responsibilities include developing premium experiences and events that enhance our brand and cultivate loyal fans. You will oversee retail, tours, onsite events, and reception areas, working closely with F&B leadership to ensure consistency across all guest-facing areas. You will also manage budgets and collaborate with the marketing team to align with our brand vision. What’s In It For You We offer a competitive base salary ranging from $98,279 to $153,315, depending on skills and experience. Additional benefits include a bonus potential, a 10% company match on 401(k), learning and development opportunities, comprehensive health insurance, an onsite medical clinic, mental health benefits, paid sick leave, and a culture that promotes work-life balance and paid time off. What You Will Do Collaborate with Brand, Marketing, and Brewery Experience Teams to ensure onsite experiences are top-quality and aligned with Sierra Nevada’s brand. Manage administrative duties such as profit/loss statements, expense analysis, payments, invoices, and payroll, implementing process improvements as needed. Create KPI reports with Guest Experience and F&B leaders to monitor performance and profitability. Partner with Innovation and Marketing to implement a loyalty program that attracts high-value customers. Incorporate industry best practices and innovation to deliver exceptional guest experiences. Engage and motivate the Guest Experience team, fostering growth, development, and recognition. Optimize internal processes, identify operational weaknesses, and develop innovative systems to enhance growth and efficiency. Maintain high standards of customer service, promoting teamwork and ownership among staff. Willingness to work non-standard hours, including nights and weekends, to support high-traffic events. This position is based out of our Chico, CA brewery. Requirements to Apply
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