Head of Hotel & Hospitality Sales Job at Cloudbeds, Boston, MA

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  • Cloudbeds
  • Boston, MA

Job Description

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Join to apply for the Sales Director role at Cloudbeds

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of both the mid-market and Enterprise hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, fuel partnerships, and position Cloudbeds as the go-to solution for independents. This is a hunter role focusing on acquiring new clients.create and deliver on sales forecasts to sales leadership

We partner with the world’s most ambitious hospitality businesses. One day you’ll be consulting with a large independent property to help them stand out against global brands, the next, you’ll be at a tech conference exchanging insights with industry leaders. Another day you might find yourself advising founders of an emerging alternative accommodation brand on how to scale globally. Along the way, hopefully, you’ll deepen your network of hotel groups, management companies and consultants, while evangelising for our unified platform for revenue, reservations, distribution, and marketing.


As a fast-growing player in the mid-market, we need entrepreneurial thinkers who are comfortable challenging the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions, balancing client advocacy with business viability.

And, of course, we want you to enjoy the journey—because transforming hotel tech should be just as exciting as the industry itself.

What You Bring to the Team:

  • Build and execute a strategy to serve independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
  • Deliver on your sales forecasts to ensure that we hit our ambitious goals
  • Conduct exceptional virtual client presentations.
  • Represent Cloudbeds at major industry events, serving as a brand ambassador and building relationships with potential clients and influencers.
  • Provide valuable feedback from the field to sales leadership, product and marketing teams.
  • Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

What Makes Us Unique

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of both the mid-market and Enterprise hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, fuel partnerships, and position Cloudbeds as the go-to solution for independents. This is a hunter role focusing on acquiring new clients.create and deliver on sales forecasts to sales leadership

Our Group Sales Team

We partner with the world’s most ambitious hospitality businesses. One day you’ll be consulting with a large independent property to help them stand out against global brands, the next, you’ll be at a tech conference exchanging insights with industry leaders. Another day you might find yourself advising founders of an emerging alternative accommodation brand on how to scale globally. Along the way, hopefully, you’ll deepen your network of hotel groups, management companies and consultants, while evangelising for our unified platform for revenue, reservations, distribution, and marketing.


As a fast-growing player in the mid-market, we need entrepreneurial thinkers who are comfortable challenging the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions, balancing client advocacy with business viability.

And, of course, we want you to enjoy the journey—because transforming hotel tech should be just as exciting as the industry itself.

What You Bring to the Team:


  • Build and execute a strategy to serve independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.

  • Deliver on your sales forecasts to ensure that we hit our ambitious goals

  • Conduct exceptional virtual client presentations.

  • Represent Cloudbeds at major industry events, serving as a brand ambassador and building relationships with potential clients and influencers.

  • Provide valuable feedback from the field to sales leadership, product and marketing teams.

  • Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

You’ll Succeed With:

  • 5+ years of experience as a top-performing sales professional, using a highly consultative approach.

  • A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling tech to independent hotels, groups and driving ARR growth.

  • Expertise in hospitality technology, with a passion for helping hotels thrive.

  • Exceptional business acumen and negotiation skills,.

  • Proven success in building pipelines independently, without BDR/SDR support.

  • Expertise in Salesforce CRM and experience with long-term pipeline management.

  • Exceptional communication and listening skills

Bonus Skills to Stand Out:


  • Deep understanding of PMS technology

  • Experience in the hospitality or lodging industry.

  • Multilingual is always a bonus at Cloudbeds!

Compensation: You can expect your annual on target earnings (OTE) to be between $140,000 to $150,000 (base and commission) depending on sales performance. Commission is uncapped and top performers can earn in excess of $180k+.

What to Expect - Your Journey with Us

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards to Check Out!

  • Best All-In-One Hotel Management System | HotelTechAwards (2025)

  • Overall 10 Best Places to Work | HotelTechAwards (2025)

  • Most Loved Workplace Certified (2024)

  • Top 10 People’s Choice(2024)

  • Deloitte Technology Fast 500 (2024)

Discover our Benefits:

  • Remote First, Remote Always

  • PTO in accordance with local labor requirements

  • 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)

  • Full Paid Parental Leave

  • Home office stipend based on country of residency

  • Professional development courses in Cloudbeds University

  • Access provided to professional Therapy and Coaching

  • Access to professional development, including manager training, upskilling and knowledge transfer.

Everyone is Welcome - A Culutre of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identit]]> <

Job Tags

Full time, Local area, Remote job, Work from home, Home office,

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