IT Support Specialist Job at KellyMitchell Group, Saint Louis, MO

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  • KellyMitchell Group
  • Saint Louis, MO

Job Description

Job Summary:

Our client is seeking a IT Support Specialist to join their team! This position is located in Saint Louis, Missouri.

Duties:

  • Participate and consult in architecture, design, development, implementation of integrations, and configuration of our ServiceNow platform
  • Test end-to-end solutions to ensure complete satisfaction of internal and external users including unit, functional, and regression testing
  • Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure the solutions meet the end user’s requirements
  • Provide guidance and direction on production issues
  • Create and update existing technical/configuration documentation
  • Perform platform upgrades

Desired Skills/Experience:

  • Bachelor's degree in Computer Science
  • 1+ years of experience supporting a mixed Windows and Mac OSX environment
  • Experience imaging and provisioning Windows, OSX, iOS, and Android based devices
  • Experience with troubleshooting, repairing, and upgrading Apple and PC hardware
  • Experience with ticketing systems including Jira Service Desk, Service Now, etc.

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • Employee-Owned Profit Sharing (ESOP)
  • 401K offered

The approximate pay range for this position starting at $53,000-63,000+ . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Tags

Local area,

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