Job Description

Job Posting

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.

Job Summary:

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Prototypes Women's Center in Oxnard, a program of HealthRIGHT 360, offers residential substance abuse treatment and detox services tailored specifically for women, including those who wish to involve their children in their journey to recovery. Our program in Ventura County aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. The facility can accommodate up to 56 women and 28 children for treatment.

SUD Supervisor I is either a certified or registered counselor with at least one year of counseling experience. This role is responsible for supervising six or less staff to ensure high-quality client care and strong team performance, aligned with HealthRIGHT 360's mission, values, and policies. The SUD Supervisor I provides in-person oversight of client services, manages staff scheduling, coordinates with outside agencies, and performs other assigned tasks that support daily operations and service delivery.

Key Responsibilities:

People Management:

• Supervise, train, and guide direct service staff such as SUD Counselors and Client Safety Navigators, and/or assigned.
• Assist management with interviews, selection, hires, and terminations.
• Ensure that all direct reports are in compliance with the organization's policies, procedures, position expectations and performance goals, and contractual requirements.
• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
• Identify direct reports' strengths and weaknesses and strive to develop each team member to their fullest potential.
• Deliver and arrange training and resources to ensure that direct reports are successful in their roles.
• Ensure proper coverage of the program by managing work schedules and approving time away from work.
• Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns.
• Maintain open communication with the manager concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed.

Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment. Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.

Treatment Oversight:

• Assign clients to staff's caseload.
• Ensure that all treatment service plans and activities are executed in keeping with the organization's values, mission, vision, and strategy.
• Facilitate and assist with client case conferences as applicable.
• Ensure that staff provide strength-based, trauma-informed, and culturally competent services in an ethical and legal manner.
• Ensure safety and security of the program and mediate client grievances.
• Respond to emergencies, outstanding crisis, or events as needed, including during holidays, weekends, and afterhours.
• Ensure that all direct reports submit documentation in accordance with program requirements and in compliance with all regulatory requirements and the agency's policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occurring on time.
• Perform regular audits to ensure contract compliance.

Direct Service:

• Provide services within the scope of practice, which may include crisis intervention, assessments, individual and group counseling, case conferences, educational groups, and treatment plans as assigned.
• Assume ownership for any crisis as it relates to service delivery and see it through to completion.

• Maintain documentation of services provided in accordance with HealthRIGHT 360's policies and procedures to satisfy internal and external evaluating requirements.

Administration and Other Duties:

• Work different shifts to maintain knowledge of all aspects of the program.
• Develop and maintain training-related workflows and procedures.
• Actively participate in assigned supervision, agency, and team meetings.
• Participate in training opportunities and complete assigned training in a timely manner.
• Maintain compliance with credential requirements.

And perform other duties as assigned.

Qualifications:

Education, Certification, Licensure, Experience:

• High school diploma or equivalent required. Bachelor's degree preferred.
• Option I: Registration as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
• At least 1 year of experience providing counseling, preferably in a non-profit organization or comparable agencies with similar client populations.
• Option II: Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
• Experience with efficient and effective treatment and management of clients with co-occurring disorders.
• Experience providing trauma-informed services.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Competencies:

• Communication and Collaboration: Skill in conveying information clearly and accurately, both verbally and in writing, and fostering open and collaborative communication with clients, colleagues, and other stakeholders.
• Crisis Intervention: Ability to manage crises, such as relapses, suicidal ideation, or overdose situations, while ensuring the safety of the client.
• Cultural Competence: Ability to interface well with diverse, disadvantaged populations while withholding judgment. Awareness and sensitivity to cultural diversity among clients and counselors, ensuring that treatment approaches are inclusive and respectful of diverse backgrounds.
• Ethical and Legal Understanding: Familiarity with ethical guidelines and legal requirements specific to SUD treatment, ensuring that counselors adhere to professional standards and regulations. Ability to maintain appropriate boundaries to clients and colleagues.
• Problem-Solving and Decision-Making: Capability to address challenges and conflicts that may arise within the team or in client treatment plans, making informed decisions based on clinical expertise and ethical considerations.
• Technological Proficiency: Ability to utilize Microsoft Office applications, electronic health records (EHR) systems, and human capital management (HCM) system such as Dayforce.
• Team Leadership: Ability to lead and motivate a team of direct service staff, providing direction, guidance, and support to ensure effective execution of tasks and achievement of program goals.
• Treatment Modalities: Understanding of various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions such as client-centered approach, strength-based approach, harm reduction, recovery model, and trauma-informed care.
• Bilingual preferred.

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