Job Description

Job Description

Job Description

Location: San Juan, Puerto Rico Station

The Imports/Exports Traffic Agent is responsible for processing and recording information regarding airway bills about cargo to be dispatched, assists walk-in customers and prepare flights documentation by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:

• Assist with the preparation of preparing documentation and information in accordance with U.S. Customs Service regulations and regulations of other federal agencies.
• Assists with the transmission of the flight data through the automated manifest system (AMS) to U.S. Customs for flight release.
• Assists with the communication of all freight discrepancies to U.S. Customs.
• Processes and enter cargo description, customs information, carriage declaration, accessorial charges and rates to be billed.
• Place cargo on hold if documents are missing that are required for shipping.
• Assists with the communication of all freight discrepancies to U.S. Customs.
• Ensures prompt assistance to control the accuracy of the inventory, storage, delivery, and transfers of the freight entering the United States territory.
• Solves any discrepancy found and generates a manifest discrepancy report (MDR).
• Reviews and corrects if needed the accessorial charges.
• Assists with customer's freight notifications and local deliveries of cargo and accept payments.
• Responsible for booking airway bills into the database and printing them as needed.
• Assist customers by processing documents, receiving payments and safe deposits.
• Generates cargo correction advice (CCA’s) and updates proof of delivery (POD) when needed.

QUALIFICATIONS:

EDUCATION and/or CERTIFICATION:

• Must have a high school diploma or equivalency

REQUIRED KNOWLEDGE:

• Able to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals
• Basic computer knowledge

REQUIRED EXPERIENCE:

• Minimum 1 year of related experience and/or training required
• Minimum 2 years of customer service background in place of direct of the required experience may be considered
• Valid driver license and clean driver records required

SKILLS and/or ABILITIES:

• Must have good attention to detail, this includes continuously monitoring shipments from the point of receipt to delivery
• Must be familiar with computer programs, i.e.; Microsoft Office, AES, although some training will be offered
• Must be able to work effectively with minimal supervision
• Effective verbal and written communication skills
• Professional etiquette in person, over the phone, and in written communication
• Ability to work in a fast-paced environment
• Be able to effectively work in a team environment

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

Job duties include but are not limited to lifting, pulling, pushing, grasping, twisting (including wrists), reaching below and overhead, standing for long periods, squatting, bending, stooping, kneeling, and climbing. Warehouse climate conditions are subject to change without notice.

At times may work with or near moving mechanical parts (i.e.: cooler, dock equipment), in high precarious places (i.e. ladder work) and cold/hot climate conditions. Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, sound system, and machinery.

TRAVEL

Negligible – may be required to drive company vehicles to nearby locations

ACKNOWLEDGMENT

The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position . Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.

AAP/EEO STATEMENT

The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.

AAP/EEO Statement:

Amerijet International Airlines, Inc. is an equal opportunity employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability, should send an e-mail to ADAapps@amerijet.com .

Legal Notices to All Applicants:

EEO is the Law

Employee Rights Under The Family and Medical Leave Act

Employee Polygraph Protection Act

E-verify Participation

DOJ Right to Work

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